Frequently Asked Questions

1. How can I enroll in a course?
You can enroll online.
2. When can I access the course?
Access to the course online will be granted once payment has been received. If you pay by credit card you will have immediate access. If you pay by cheque you will not have access to the course until your payment has been received and processed.
3. What if I cannot complete the course before my access expires?
Contact the Program Registrar. Extensions will be granted at the Registrar's discretion.
4. What is the refund policy?
Refunds will be issued at the discretion of the Program Registrar.
5. Are there specific software or browser requirements to run the online programs?
System Requirements
- Windows XP and newer, MAC OS 10.3 and newer
- Internet Explorer 9, Firefox 12, Chrome 18, or Safari 5, and newer
- Adobe Acrobat Reader, free download
- Sound card and speakers are highly recommended
- High speed internet is recommended
- Browsers not listed above may not display content correctly